Everything you need to know about ordering, packing and travelling with your Club Kerty Hanging Travel Wash Bag.
About the Hanging Travel Wash Bag
What is the Club Kerty Hanging Travel Wash Bag?
It is a premium travel organiser designed to keep toiletries, skincare, makeup, haircare and everyday essentials neatly organised from your suitcase to the bathroom.
How many compartments does it have?
The wash bag has four separate clear zipped compartments, making it easier to organise your products and see what you have packed.
What can I pack inside?
The compartments can be used for toiletries, skincare, makeup, brushes, haircare and other travel essentials. The amount you can pack will depend on the size and shape of your individual products.
What are the dimensions?
The approximate dimensions are: 31cm wide × 27cm high × 11cm deep when closed.
How does the wash bag hang?
Unzip and unfold the wash bag, then use the metal hook to hang it from a suitable bathroom hook, rail or door. Always check that the surface is secure and capable of supporting the weight of the packed bag.
Can I use it at home?
Absolutely. It can also be used at home to organise toiletries, beauty products and everyday bathroom essentials.
Can I take it in my hand luggage?
The wash bag can be packed inside hand luggage, but all liquids and contents remain subject to the rules of your airline and departure airport. Always check the current requirements before travelling.
Care Instructions
How should I clean my wash bag?
Wipe it gently with a soft, damp cloth. Leave it open and allow it to air-dry completely before folding or storing it.
Can it be machine washed?
No. The wash bag should not be placed in a washing machine or tumble dryer.
Orders and Payment
Which payment methods do you accept?
The available payment methods will be displayed securely during checkout.
How will I know that my order has been received?
You will receive an order confirmation by email after completing your purchase. Please check your junk or spam folder if it does not arrive.
Can I change or cancel my order?
Please contact us as soon as possible. We will do our best to help, but we cannot guarantee that changes can be made once an order has been prepared or dispatched.
UK Delivery
How much is UK delivery?
Standard UK delivery is free on all orders.
How long does delivery take?
Please allow approximately 3–5 working days for UK delivery. Delivery may take slightly longer during bank holidays and exceptionally busy periods.
How can I track my order?
Once your order has been dispatched, you will receive a dispatch confirmation email containing your delivery information and tracking details where available.
Returns and Refunds
What is your returns policy?
We offer a 30-day money-back guarantee. If you would like to return your wash bag, contact us within 30 days of receiving your order and we will explain the next steps. Please read our complete Returns Policy for the applicable conditions.
What should I do if my order arrives damaged?
Please contact us as soon as possible with your order number and clear photographs of the item and packaging. We will look into the problem and help put things right.
When will I receive my refund?
Once your return has been received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Still Need Help?
If you cannot find the answer you need, visit our Contact page. We’ll be happy to help.